ADVANCE Umbrella Update February 2024

Article posted February 16, 2024, Tagged in

Monthly Newsletter: February 2024

Welcome to February’s edition of ADVANCE’s monthly newsletter, exclusively for employees! We look back at last month's figures on the number of calls that we answered within 3 rings, answer a frequently asked question about Umbrella, and share with you some of our latest Trust Pilot reviews!


Frequently Asked Question

"Why are there two amounts of National Insurance showing on my payslip?"

On the reconciliation statement, under company costs, we set out the amount of Employer’s National Insurance that has been contributed from the company income in the specified pay period. Employer’s National Insurance is a type of Class 1 National Insurance that employer's must pay to HMRC in respect of their employee’s earnings.

On your payslip, under your deductions, you will find the amount of Employee’s National Insurance that you have contributed in that pay period.

What makes ADVANCE different?

You will have no doubt heard us talk about ‘world class service’, and our focus to provide the best possible support to our employees - but why do we spend so much time focusing on these things?

  • What’s important to you is important to us. We appreciate how important your pay is to you, and we never take for granted that we are trusted to do such an important job.

  • Service & support is what sets us apart. We go above and beyond to ensure that service is at the heart of everything we do, and that invaluable support is provided to each and every one of our employees, wherever and whenever it’s needed. We believe that our passion for service and support will continue to set us apart as the provider of choice every time.

  • Long-lasting relationships. Because of our focus on service & support, along with our rigorous approach to compliance, many of our Umbrella employees choose to remain with ADVANCE throughout their contracting career. We take pleasure and pride in building these long-lasting relationships with you.

And did you know that we currently have a TrustScore of 4.7 stars on Trust Pilot? We are thrilled that the service & support we care so much about is evident in the wonderful reviews and feedback that you provide us with on a daily basis!

If you have any friends or family in the contracting industry who you would like to recommend to ADVANCE, you will receive a £50.00 voucher per successful referral! Please click here to find out more.

ADVANCE's Reviews on Trust Pilot: January 2024

We are delighted to share with you some of the five-star reviews that we received on Trust Pilot throughout January.

As always, we take pride and pleasure in these reviews, and we thank each and every one of you for taking time out of your day to provide us with invaluable feedback!

“Very easy to deal with.” - 31 Jan 2024

“Very helpful and easy to work alongside. Always ready to help or advise if needed.” - 31 Jan 2024

“Detailed and simple explanations to my questions. Impressive!” - 25 Jan 2024

“Clear communication throughout the registering process.” - 23 Jan 2024

“Just helpful every time I’ve spoken to these guys, no problems at all.” - 18 Jan 2024

“Very quick and professional.” - 15 Jan 2024

“Really helpful and friendly service! - 5 Jan 2024

ADVANCE Rewards: Are you thinking of treating your loved ones this Valentines? 

With Valentines Day just around the corner, why not take advantage of ADVANCE Rewards – an exclusive benefits platform, with you in mind!

When you choose to join ADVANCE Rewards, you can save £100s every year with discounts and cashback offers available at thousands of big brand stores and retailers nationwide.

Here are just a few of the possible savings that you could make this Valentines:

  • Discounted Cinema & Theatre Tickets – With access to cheaper tickets at a variety of UK cinema & theatre destinations, you and your loved ones can enjoy a trip out to watch the latest box office cinema releases or your favourite show in theatre!

  • Discounts at Small Independent Businesses – With thousands of participating businesses in all corners of the UK, why not treat your loved ones to something special, whilst also doing your bit to support small and local businesses.

  • Savings on Unique Experiences – If you fancy something a little different this Valentines, why not consider a unique experience for you and your plus one – from dining, days out, adrenaline-fuelled adventures, and masterclasses – there’s something for everyone!

Call us today to find out how you can join!

Call today on 01244 564 564